Dialer Pro
Automate outbound at scale — without burnout, call fatigue, or brittle middleware. Dialer Pro is built for high-volume campaigns, but it’s not a silo. It connects natively with every other part of Fluents, so you can start with outbound and grow into full-stack voice automation.
Outbound Built for Scale, Reliability, and Growth
Most dialers treat calls as one-off transactions. Dialer Pro treats them as infrastructure. Whether you’re running 100 dials a day or a million, our system adapts without brittle middleware or endless API patchwork.
Launch campaigns in minutes with no-code builders, compliance guardrails, and CRM sync. Operators can focus on messaging and outcomes instead of wrestling with spreadsheets or Zapier hacks.
Go deeper with APIs, variable mapping, webhook subscriptions, and event-driven logic. Inject business rules mid-call, route by conditions, or connect to automation hubs. Dialer Pro is programmable by design.
Small or Big, They Choose Dialer Pro
Dialer Pro isn’t just another bolt-on dialer. It’s one category in Fluents’ unified voice platform — designed to interoperate seamlessly with inbound, analytics, and AI agents. Customers often start with outbound, but they rarely stop there. Dialer Pro becomes the foundation, and from there, growth extends naturally into the rest of the Fluents ecosystem.
Powerful Dialer Features That Maximize Outbound Performance
When call volume drives revenue, you can’t afford a dialer that cracks under pressure. Dialer Pro is engineered to maximize KPIs across every campaign:
- Campaign scripts that evolve on the fly → AI-powered or operator-driven, so messaging adapts mid-stream.
- Dynamic caller ID (DID) per campaign → Improve pickup rates with local presence dialing across geographies.
- IVR navigation during outbound calls → Let agents or AI route customers intelligently without a second dial.
- Smart call safeguards → Prevent compliance headaches with built-in guardrails (e.g., no 2 a.m. calls).
- Call pacing and retry logic → Intelligent throttling and backoff rules that balance connect rates with compliance.
Automated Follow-Ups and Scheduling Built for Conversion
Outbound success doesn’t stop at the first ring. Dialer Pro handles multichannel follow-up across different touchpoints and schedules, automatically optimizing for conversions:
- Auto follow-ups via call, SMS, or email → Keep leads warm without manual intervention.
- Custom timezone-aware scheduling → Dial when prospects are available, not when it’s convenient for your system.
- Outbound voicemail detection & response → Detect voicemail drops and trigger SMS or email fallback automatically.
- Warm transfers for live agent handovers → Transition seamlessly when a human needs to step in.
Seamless CRM and Telephony Integration
Dialer Pro connects natively with your telephony providers and CRM stack, so outcomes flow directly where they’re needed — in real time:
- Appointment booking, routing, and transcription → Automatically update calendars, assign calls, and store transcripts.
- Real-time DNC list updates → Stay compliant without babysitting lists.
- Supports Twilio, Telnyx, SIP, and more → Flexible enough for enterprises and BPOs already running global telephony infrastructure.
- CRM integrations with HubSpot, Salesforce, Pipedrive, and beyond → Data flows two ways, keeping your systems always aligned.
Key Capabilities at a Glance
- High-Volume Orchestration → Drip campaigns, concurrency controls, retry logic, and DNC compliance baked in.
- Real-Time Dashboards → Live pickup, conversion, and campaign health metrics.
- Intelligent Scheduling → Time zone awareness, pacing algorithms, callback logic that minimizes lead fatigue.
- Enterprise Reliability → Sub-200ms latency, multi-zone failover, and full audit trails.
- Future-Proof Extensibility → Bring your own AI stack (LLM, STT, TTS), integrate with Make/Zapier, or build direct API workflows.
It Pays Off
When outbound is mission-critical, Dialer Pro delivers operator speed and developer control without compromise. BPOs, call centers, and high-volume teams choose Fluents because it’s more than just a dialer:
- Operators get no-code simplicity to run campaigns without IT bottlenecks.
- Developers get APIs, webhooks, and real-time event streams for custom logic and reporting.
- Enterprises get compliance, scale, and reliability that legacy systems can’t match.
And because it’s part of the broader Fluents platform, outbound isn’t a silo — it connects directly to inbound, analytics, and AI agents. You scale on your own terms, without rebuilding every time.
Built for High-Volume Success
Every screen inside Dialer Pro is designed for scale. From campaign orchestration to CRM-native reporting, it’s an operator’s cockpit and a developer’s toolkit.
“What sets Fluents apart is their standout customer support and constant innovation. They’re always evolving the platform to meet our changing needs.”
Let’s Make Calls Work Better Together
We built Fluents to take the pain out of phones. Easy integrations, fair pricing, and support that feels human — all designed to scale with you. Talk to our team and get live in hours, not months.
Frequently Asked Questions
Answers to the most common questions about Dialer Pro and outbound automation with Fluents.
Dialer Pro was built with high-volume and highly regulated industries in mind. Instead of leaving compliance as an afterthought, we’ve embedded:
- Do-not-call list syncing to ensure every dial respects opt-outs in real time.
- Smart call safeguards that prevent late-night or non-compliant dialing (no more 2 a.m. mistakes).
- Audit trails and reporting for full visibility across every campaign.
- Multi-zone failover to keep you protected at scale.
Whether you’re running thousands of dials for a marketing agency or millions for a BPO, you don’t have to trade speed for safety. The platform manages concurrency, pacing, retries, and compliance rules automatically — so your teams stay focused on results, not legal risk.
Yes — and that’s why most teams adopt Fluents. Legacy dialers often require bolt-on middleware, brittle CSV uploads, or endless Zapier chains to stay functional. Dialer Pro is cloud-native and API-first, designed to connect directly into your CRM, calendar, and telephony providers.
That means outcomes like transcripts, bookings, and dispositions sync instantly — without duct tape. Teams that previously spent days configuring outbound campaigns now launch in minutes, while still giving developers deep programmability through APIs, webhooks, and event-driven workflows.
With Dialer Pro, outbound becomes infrastructure-grade — scalable, reliable, and extensible from day one.
Dialer Pro was designed for any team that treats outbound as mission-critical. That includes:
- Startups running 100 calls a day who need a fast, reliable dialer without IT overhead.
- Agencies managing multiple client campaigns, where reporting and CRM sync are non-negotiable.
- Global enterprises dialing 90,000+ calls daily, who demand compliance, resilience, and flexibility.
Operators love it for the no-code dashboards, live reporting, and campaign orchestration. Developers value the webhooks, custom logic injection, and BYOK support for LLM, STT, and TTS providers. Executives choose it because it scales predictably, lowers cost per call, and integrates seamlessly with the rest of the Fluents platform.
Whether you’re growing pipeline, qualifying leads, or running support callbacks — Dialer Pro adapts to your needs today and tomorrow.