Modern AI Call Center
Scale your capacity and CX instantly. Fluents is the AI Call Center driving elite Inbound support and strategic Outbound campaigns. Cut wait times and operational costs for your support team. Scale outreach and drive higher conversions for your sales team.
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Inbound
Supercharge your inbound support with AI agents that sound human, act instantly, and resolve complex issues.
More than just an answering service — a complete customer experience engine. Our AI uses skills to resolve, book, and act in real time: achieving exceptional containment rates while seamlessly handing off to a human only when it truly matters.

Fluents doesn't just talk; it does the work. Automatically sync call dispositions and trigger complex workflows instantly based on the conversation context.
Eliminate your most common support ticket instantly without human intervention.
📞 Customer calls: "Where is my order?"
→ Fluents AI Identifies Intent → Check Shopify API + Ping FedEx
✓ Instant Resolution: Reads tracking update & closes Zendesk ticket.

Provide a human-like, conversational experience that your customers will actually enjoy. Zero robotic prompts, no "press 1 for sales", just natural, fluid dialogue with millisecond latency.





Outbound
Automate debt collection, sales nurturing, and outreach campaigns without sacrificing the personal touch.
Run call campaigns at large scale — with full control over every step. Load your contacts in seconds, define your campaign flow, and let your AI agents handle the dialing and the dialogue.
3 easy steps to get started
① Create your call schedule window
② Setup the steps of your campaign
③ Load your contacts from a CSV, or sync directly with your CRM
④ Start calling
Advanced features
‣ Multi-step campaigns with granular time between steps
‣ Multi-function campaigns — start with a call, send a follow-up via SMS
‣ Pace your calls automatically and use dynamic caller ID
‣ Contacts that didn’t pick up are automatically rescheduled to the next step
‣ Use the right AI agent for the right step
Full control over your calling infrastructure — from purchasing numbers to registering and branding your caller ID.
→ Buy numbers from the platform or bring your own telephony
→ Auto-tag per region
→ Register your numbers
→ Manage your number reputation
→ Brand your calls
Meet your customers exactly where they are. Context and memory seamlessly carried across every touchpoint.