Why Fluents Wins the AI Calling Race
When every competitor promises "AI voice at scale," the details matter. Fluents stands apart with transparent pricing, true CRM-native integrations, and an enterprise-grade voice engine. While others bolt AI onto legacy telephony, Fluents rebuilt calling from the ground up — elastic, programmable, and built for the workflows operators and developers actually need.
Fluents vs. The Field
From outbound campaigns to real-time transfers, Fluents does more out-of-the-box with less technical overhead. Unlike Vapi and Retell, you don’t need to wire APIs together just to place a call — and unlike legacy players, you don’t pay hidden per-minute taxes. We deliver a platform that’s both business-user friendly and developer-extensible.
Predictable Pricing
Our concurrency at scale is king, giving you clarity and control that Retell, Synthflow, and Regal can’t match.
Enterprise-Grade Voice
Sub-200ms latency and full audit trails. We don’t compromise — because mission-critical calls can’t afford it.
Where Fluents Wins Out
Side-by-side, Fluents consistently outperforms Retell, Synthflow, Vapi, Bland, and Regal. Whether it’s campaign orchestration, transparent pricing, or enterprise guarantees, Fluents is designed to scale without tradeoffs.
“What sets Fluents apart is their standout customer support and constant innovation. They’re always evolving the platform to meet our changing needs.”
Built for Campaigns, Not Workarounds
Outbound shouldn’t feel like an afterthought. Yet most platforms still treat it that way: Retell leans on Discord threads and Zapier chains, Vapi forces you to roll your own schedulers, and Bland asks operators to wrangle CSV uploads.
Fluents is different. Campaign orchestration is built into the core platform — not duct-taped on top. That means:
- Advanced drip scheduling with retries, pacing safeguards, and compliance baked in.
- Real-time dashboards with visibility across every attempt, pickup, and outcome.
- Native warm transfers and escalation, so AI hands off seamlessly to humans.
- Regulatory guardrails like do-not-call compliance as defaults, not options.
Campaigns at scale — without third-party band-aids.
Predictable, Transparent Economics
Per-minute billing is a tax on growth. Competitors bill around usage spikes, leaving finance teams guessing. The result: unpredictable invoices and constant cost anxiety.
Fluents is built differently. Pricing is clear and scalable, with no hidden surcharges or overage penalties. You always know what you’re paying — whether you’re running 100 calls a day or 100,000.
That clarity makes it simple to budget, forecast, and scale without financial surprises.
Enterprise Trust Without the Bloat
Reliability is non-negotiable. But the industry splits in two: startups ship fast but lack guarantees, while legacy vendors charge a premium for the basics.
Fluents delivers mission-critical voice infrastructure as standard:
- 99.9% uptime SLAs with multi-region failover.
- End-to-end encryption.
- Latency-optimized pipelines that keep audio under 200ms round-trip.
- Audit trails & observability hooks for compliance, QA, and analytics.
This is enterprise-grade trust, without the legacy overhead.
Business-User Friendly, Developer-Ready
Fluents balances accessibility and depth:
- Operators get intuitive no-code builders, CRM-native integrations with Salesforce, HubSpot, and Pipedrive, and calendar sync that just works.
- Developers get a programmable surface area: APIs, mid-call logic injection, webhook subscriptions, BYOK provider support, and secure variable mapping for personalization at scale.
This dual approach means you can start fast — then go deep without switching platforms.
Why Customers Choose Fluents Over Big Industry Players
- Unified platform → voice, campaigns, analytics, and integrations are first-class, not bolt-ons.
- Transparent economics → no per-minute surprises, no hidden “gotchas.”
- Integrations that actually work → direct CRM & calendar sync, plus automation hubs like Make and Zapier.
- Operator speed + developer depth → no-code speed, API extensibility when you need it.
We’re Growing Fast — Catch the Rocket
Fluents is shipping weekly. Customers co-build with us, join private betas, and get direct access to founders.
If you want a platform that evolves at the pace of your business, Fluents is it. You won’t wait years for your wishlist features — you’ll see them shipped live.
Any Question — Slack Us
Every customer gets a private Slack channel with our engineers and PMs.
You won’t file a ticket and wait days — you’ll share a log, transcript, or request and get real-time answers from the people building the product.
Fast, human, and refreshingly different.
Calls That Just Work
No per-minute taxes. No brittle workflows. Just enterprise-grade reliability with API-level flexibility.
Frequently Asked Questions
Everything you need to know about why Fluents beats Retell, Synthflow, Vapi, Bland, and Regal — in plain terms for operators, and technical depth for engineers.
Fluents was built as a unified platform — not a bolt-on. Competitors typically take one of two paths: startups like Retell or Vapi lean on Discord support and require operators to chain together APIs, while legacy vendors layer AI on top of outdated telephony stacks and bury pricing in per-minute fees.
Fluents rebuilt the foundation. We deliver:
- Native campaign orchestration — no Zapier hacks or CSV uploads.
- Enterprise-grade reliability — 99.9% uptime, multi-zone failover.
- True CRM-native integrations — Salesforce, HubSpot, Pipedrive, Google, Outlook, and more.
- Flexibility for developers — APIs, webhooks, mid-call logic, and BYOK support for LLM/TTS/STT providers.
That’s why customers choose Fluents when “good enough” voice automation stops being enough. We scale from first pilot to 100,000+ concurrent calls without forcing you to compromise on speed, cost, or trust.
Most customers are live in hours, not weeks. Our platform was designed to avoid the fragile, consultant-heavy integrations that slow down adoption. Setup is streamlined into a few clear steps:
- Provision numbers (via Twilio or Telnyx) directly inside Fluents.
- Select or customize an AI agent — including voice, prompts, and behaviors.
- Connect your CRM and calendar — OAuth into Salesforce, HubSpot, Pipedrive, Google, or Outlook.
- Launch a campaign — upload or sync a lead list, configure calling windows, and hit start.
From there, every call, outcome, and transcript flows back into your systems automatically. No brittle middleware, no custom scripts. And if you’re technical? You can extend further with APIs, webhook subscriptions, and external actions.
That’s why teams from SMBs to enterprise operators adopt Fluents: the first results happen fast, and the platform scales with you as your workflows mature.
Unlike vendors who push you into ticket queues or community forums, Fluents gives every customer a private Slack channel with our engineers, PMs, and success team inside. That means:
- Share a transcript or log → get direct feedback in real time.
- Need a new workflow or integration? → we scope and co-build it with you.
- Regulatory or compliance question? → our team is trained in regulation.
We also ship weekly product releases, with roadmap shaped directly by customer feedback. If there’s a capability you need to win your market, chances are it’s already in flight — and you’ll see it live, not just in a slide deck.
Customers don’t just buy Fluents; they partner with us. That’s why agencies, healthcare providers, financial firms, and SaaS teams trust us to handle mission-critical voice — because they know they’re not just getting a platform, they’re getting a team that ships alongside them.